CSR Notes:

  • If some calls requesting prayer, please have them call the prayer line: 1-877-519-9172

  • 20X Brochure (Ministry Gift Package) includes two signed books by Author Richard Pearson
  • Always return to the call centre page and do not use the continue shopping button for multiple orders

  • When a customer requests a donation only, please ask if they are expecting a book or study guide. There has been some confusion on the part of the customer in the past
  • In case of multiple book orders, please let the customer know that items may be shipped separately

  • The is a new box under “Order Info” that allows for special instructions or requests from the customer
  • If a caller refuses to submit an email or phone number, please populate the corresponding fields with:

  • NoMail@prophecyusa.org
  • (999) 999-9999

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  • Unless you receive a confirmation page, you can assure the customer that a payment did not go through. This includes a blank page

  • Please let customers know that their credit card will show that a payment has been made to “PayPal”

  • Please make sure that you are using the correct currency. US funds for US customers

  • We do accept money orders
  • Always open this page in a Private/Incognito page
  • All International orders (other than Canadian) are to be in US funds
  • Please enter all information accurately (Thanks guys, you rock!)
  • US CALLERS: mailing address:                   CANADIAN CALLERS: mailing address
    ProphecyUSA                                    ProphecyUSA
    PO BOX 2833                                    P.O. Box 10
    Clearwater, Florida 33757                      Paris, Ontario  N3L 3E5
The Hour that Changes EverythingThe Coming Exodus
Study Kit
Study Kit
The Hour that Changes EverythingThe Coming Exodus
Study Kit
Digital Study Guide – Canada
Digital Study Guide – USA

Only use if customer is aware that this is a digital copy only.   Customer must supply an email address to receive digital copy